All your data on Jaya 9bet is protected with 256-bit SSL encryption. Your information cannot be stolen.
Your personal information is never sold to third parties. Privacy is our core commitment.
You may view, correct, or request deletion of your information at any time.
Jaya 9bet follows international data protection standards. Your rights are always protected.
Which cookies are used and why — all clearly disclosed. You can disable them at any time.
For any privacy-related queries, get direct support in Bangla 24/7.
Scope & Applicability
Jaya 9bet ("we", "us", "platform") holds your privacy in the highest regard. This Privacy Policy ("Policy") explains how Jaya 9bet collects, processes, stores, and protects your personal information when you use our website jaya9bet-jit.com and related services.
By visiting our website, registering an account, or using any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
Our Commitment: Jaya 9bet collects your information solely to provide you with a better experience — never unnecessarily or for the benefit of third parties.
This policy has been drafted in accordance with international data protection laws and the requirements of the Curacao eGaming license.
What Information We Collect
Jaya 9bet collects various types of information. A detailed breakdown is provided below:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, gender, national ID number | Yes (KYC) |
| Contact Information | Email, mobile number, address | Yes |
| Financial Information | BKash/Nagad number, bank account (last 4 digits) | Yes (Payment) |
| Technical Information | IP address, device information, browser type, cookies | Automatic |
| Gaming Activities | Bet history, win/loss record, session duration | Automatic |
| Verification Documents | NID/passport scan, selfie photo | Yes (KYC) |
What We Do Not Collect
- Your full bank card number or PIN
- Your social media password
- No biometric data without your consent
- Irrelevant sensitive personal data (religion, political views, etc.)
How Information Is Collected
Jaya 9bet collects information through a variety of methods:
Directly from you
- When completing the registration form
- When submitting documents for KYC verification
- When making a deposit or withdrawal
- When contacting the support team
- When participating in promotional offers
Automatically
- Via cookies and tracking technologies during website visits
- In server logs during gameplay
- During transaction processing
Transparency: Jaya 9bet never collects information covertly or through deceptive means. You will always know what data is being collected and why.
Purpose of Data Use
Jaya 9bet uses your information solely for the following specific purposes:
- Account Management: Account creation, login verification, and service delivery.
- Payment processing: Deposits and withdrawals processed securely.
- Identity Verification (KYC): Fraud prevention and age verification.
- Customer Service: Managing complaints, inquiries, and support requests.
- Security: Detection and prevention of fraudulent activity.
- Legal Obligations: To meet licensing authority requirements.
- Service Improvement: Analyzing and improving the user experience.
- Relevant communications: Keeping you informed about important updates and offers.
What we don't do: Jaya 9bet does not sell your data to advertisers, use it for irrelevant marketing, or share it with third parties without your consent.
Data Sharing Policy
Jaya 9bet does not sell your personal information to third parties. However, limited data may be shared in specific circumstances:
Trusted Service Partners
Payment processors (bKash, Nagad, bank), identity verification providers, and technology service providers receive only the minimum data required. All partners are bound by strict confidentiality agreements.
Legal Authorities
Where required by Bangladeshi or international law, limited information may be disclosed to government agencies or courts in response to lawful requests.
Licensing Authority
Required verification information is shared with Curacao eGaming licence regulators.
Assurance: Only the minimum necessary information is shared in any data-sharing arrangement. All partners are required to comply with Jaya 9bet's privacy standards.
Cookie Policy
The Jaya 9bet website uses cookies and similar technologies. Cookies are small text files stored in your browser.
Types of Cookies
- Essential cookies: Required for login sessions and security. These cannot be disabled.
- Functional cookies: Remembers your language preference and settings.
- Analytics Cookies: Helps improve our services by analyzing site usage patterns.
- Marketing cookies: Used to show you relevant offers based on your preferences.
Your control: You can disable non-essential cookies at any time through your browser settings. However, some features may become limited.
Data Security Measures
Jaya 9bet uses industry-standard security measures to protect your data:
- 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
- Two-factor authentication (2FA): An extra layer of security for your account.
- Firewall protection: Advanced firewall protection to prevent unauthorized access.
- Regular Security Audits: Regular audits conducted by third-party experts.
- Data Masking: Sensitive information such as payment numbers is partially masked.
- Restricted Access: Only authorized personnel are permitted to access relevant information.
In the event of a security breach, Jaya 9bet will notify affected users by email within 72 hours and take swift action to limit any damage.
Data Retention Period
Jaya 9bet does not retain data longer than necessary. Retention periods for different data types are listed below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Authority Requirements |
| KYC Documents | 5 years | Anti-Money Laundering Law |
| Support Contact | 3 years | Service Quality Monitoring |
| Cookie Data | Up to 1 year | Service Improvement |
Once the specified retention period ends, data is securely deleted or anonymized so it can no longer identify any individual.
Your Data Rights
Jaya 9bet ensures the following rights regarding your personal information:
To exercise any of your rights, email support@jaya9bet-jit.com. We will respond within 30 days.
Minor Protection
Jaya 9bet strictly prohibits providing services to anyone under 18 years of age. We take the following measures:
- Age verification is mandatory at registration.
- Date of birth is verified during the KYC process.
- Accounts are immediately suspended if a user is suspected to be underage.
- No advertising or content targeting children or minors is used.
A note for parents: If your child has accidentally created a Jaya 9bet account, please contact support@jaya9bet-jit.com immediately. We will act promptly.
Privacy Policy Changes
Jaya 9bet may update this Privacy Policy as needed. When changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- Registered users will be notified by email.
- A notice will be posted on the site for any significant changes.
- Continued use of the service after any changes constitutes acceptance of the updated policy.
We recommend reviewing this page regularly to stay up to date with our latest Privacy Policy.
Contact & Complaints
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@jaya9bet-jit.com
- Live chat: Click the chat icon in the bottom-right corner of the site
- Response time: Within 24 hours (usually faster)
We take every privacy-related request seriously and are committed to responding within the legally required timeframe.
Support in Bengali: The Jaya 9bet support team speaks Bangla. Get help easily in your own language.